Dentist portal
Your cases, in the palm of your hand.
The dentist portal is where you send cases to our lab, see each service's turnaround before you submit, and follow every case phase by phase. It runs in your phone's or computer's browser, with nothing to install.
What you can do in the portal
Five tabs: cases, new order, invoices, statement and account. The same on your phone and your computer.
- Send cases using the services and fees from your practice's price list
- See each service's turnaround, in business days, before you submit
- Check what the lab needs for each service and confirm it before you submit
- Attach scans, photos and the lab slip to the case (STL, ZIP, PDF, JPG, PNG or WEBP)
- Follow each case's current phase and promised date
- Message the lab inside each case
- Review your practice's invoices and monthly statement
Turnaround
You see the turnaround before you submit
As you build the order, each service in the catalog shows your fee and its turnaround in business days. You decide knowing when the case comes back.
The promised date shows on the case as soon as the order lands. As it gets close, your case list flags it: due tomorrow, due today or, once it has passed, late by a number of days.
Services priced case by case show up that way, with no fee listed. We agree on the fee with you.
Every case, phase by phase
A case moves through nine phases, and the portal marks the current one and the time it entered each phase. On delivery, it also records who received the case at your office.
My cases
Case 5142
1× Zirconia implant crown
- ReceivedSep 29, 9:12
- Check-inSep 29, 10:40
- Approval
- ProductionNowSep 30, 8:05
- Quality control
- Dispatch
- Out for delivery
- Delivered
- Closed
Your design approval
When a case needs design approval, it stops at the Approval phase and only goes to milling once you've signed off. You see that hold in the portal like any other phase.
If you'd like to approve the design before milling, say so in the order notes or in the case thread.
Invoices and statement
- Invoices
- One per month, listing the cases it covers, the due date, what's been paid and what's still open.
- Statement
- Your practice's account month by month: opening balance, orders, payments and the balance carried into the next month.
Security and privacy
- Each practice sees only its own cases, invoices and statement. That check runs on the server, not just on screen.
- Patients are identified by your own reference, such as initials or a chart number. The portal asks you to keep patient names out, including in file names.
- Passwords need at least 10 characters. Changing yours signs out every other device.
Frequently asked questions
Do I need to download an app?
No. The portal runs in your phone's or computer's browser at app.smiledigitallab.com.br. Just sign in with your email and password.
Is the portal available in English?
Not yet. The portal screens are in Portuguese today. Case numbers, phases, dates and files follow the same layout described on this page.
When do I find out the turnaround?
Before you submit. As you build the order, each service shows its turnaround in business days from your practice's price list, and the promised date shows on the case as soon as the order lands.
Can another practice see my cases?
No. Each practice sees only its own cases, and that check runs on the server. A case from another practice doesn't show up, even if you type its number.
How to get started
Create your account
With your details, your license number and your practice's details. You choose the password.
We approve it
We link your account to your practice and its price list.
Send your first case
Pick the services, check the turnaround and attach the scan on the case page.
Follow along
Phase, due date and messages for every case, in one place.